Privacy Policy

1. Information We Collect

We collect the following types of information when you use EstimateAI:

• Account Information: Name, email address, and billing details when you register
• Usage Data: Estimates created, features used, and interaction data to improve the Service
• Uploaded Content: Files and documents you upload to your Knowledge Base
• Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the EstimateAI Service
• Process payments and manage your subscription
• Send transactional emails, account notifications, and support responses
• Analyze usage patterns to enhance AI model accuracy and Service performance
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using Supabase-managed PostgreSQL databases with encryption at rest and in transit. We implement industry-standard security measures including access controls, audit logging, and regular security reviews. However, no method of transmission over the internet is 100% secure.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Third-party vendors who assist in operating the Service (e.g., payment processors, cloud infrastructure)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. AI Processing

Content you submit for estimation may be processed by AI models. We do not use your private estimate data to train shared AI models without your explicit consent. Your Knowledge Base documents are used solely to generate estimates for your account.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. After account deletion, data is removed within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us through the contact form on our website.

8. Cookies

We use cookies and similar tracking technologies. Please review our Cookie Policy for details on how we use cookies and how you can manage your preferences.

9. Children's Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.